/* LBHQ Sales — brand tokens: 95% Black #333132, Tender Teal #87D2DA (accents), Crimson #ED1651 (alerts). Poppins → Helvetica. */
@font-face { font-family: "Poppins"; font-weight: 400; font-style: normal; font-display: swap; src: url("/static/fonts/Poppins-Regular.woff2") format("woff2"); }
@font-face { font-family: "Poppins"; font-weight: 500; font-style: normal; font-display: swap; src: url("/static/fonts/Poppins-Medium.woff2") format("woff2"); }
@font-face { font-family: "Poppins"; font-weight: 700; font-style: normal; font-display: swap; src: url("/static/fonts/Poppins-Bold.woff2") format("woff2"); }

:root {
  --ink: #333132;
  --ink-2: #5a585a;
  --ink-3: #8a888a;
  --teal: #87D2DA;
  --teal-dark: #2f8f9a;      /* teal readable as text on white */
  --teal-tint: #e8f6f8;
  --crimson: #ED1651;
  --crimson-tint: #fde7ee;
  --amber: #e2a33a;
  --amber-tint: #fdf3e2;
  --green: #2e9e6b;
  --green-tint: #e6f5ed;
  --bg: #f6f6f6;
  --card: #ffffff;
  --line: #e4e3e4;
  --line-2: #cfcecf;
  --radius: 10px;
  --shadow: 0 1px 2px rgba(51,49,50,.06), 0 4px 14px rgba(51,49,50,.05);
  --sidebar-w: 224px;
  --font: "Poppins", Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; }
html { font-size: 15px; -webkit-text-size-adjust: 100%; }
body { margin: 0; font-family: var(--font); color: var(--ink); background: var(--bg); line-height: 1.45; }
a { color: var(--teal-dark); text-decoration: none; }
a:hover { text-decoration: underline; }
h1, h2, h3, h4 { margin: 0 0 .5rem; font-weight: 700; letter-spacing: -.01em; }
h1 { font-size: 1.5rem; } h2 { font-size: 1.15rem; } h3 { font-size: 1rem; } h4 { font-size: .9rem; color: var(--ink-2); font-weight: 500; }
p { margin: 0 0 .75rem; }
small, .muted { color: var(--ink-3); }
code { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .85em; background: var(--bg); padding: .1em .35em; border-radius: 4px; }
pre { font-family: ui-monospace, Menlo, monospace; font-size: .8rem; white-space: pre-wrap; word-break: break-word; }
hr { border: 0; border-top: 1px solid var(--line); margin: 1rem 0; }
:focus-visible { outline: 2px solid var(--teal); outline-offset: 2px; }
.sr-only { position: absolute; width: 1px; height: 1px; overflow: hidden; clip: rect(0 0 0 0); }

/* layout */
.shell { display: flex; min-height: 100vh; }
.sidebar { width: var(--sidebar-w); flex: 0 0 var(--sidebar-w); background: var(--ink); color: #fff; display: flex; flex-direction: column; position: sticky; top: 0; height: 100vh; }
.sidebar .logo { padding: 18px 18px 10px; }
.sidebar .logo img { width: 150px; display: block; }
.sidebar nav { display: flex; flex-direction: column; padding: 6px 10px; gap: 2px; }
.sidebar nav a { color: #d9d8d9; padding: 9px 12px; border-radius: 8px; font-weight: 500; font-size: .95rem; display: flex; align-items: center; gap: 10px; }
.sidebar nav a:hover { background: rgba(255,255,255,.07); text-decoration: none; color: #fff; }
.sidebar nav a.active { background: rgba(135,210,218,.16); color: var(--teal); }
.sidebar nav a .count { margin-left: auto; background: var(--crimson); color: #fff; font-size: .7rem; padding: 1px 7px; border-radius: 10px; font-weight: 700; }
.sidebar .spacer { flex: 1; }
.sidebar .me { padding: 14px 18px; border-top: 1px solid rgba(255,255,255,.1); font-size: .85rem; display: flex; align-items: center; gap: 10px; }
.sidebar .me .avatar { background: var(--teal); color: var(--ink); }
.sidebar .me button { background: none; border: 0; color: var(--teal); cursor: pointer; font-family: inherit; padding: 0; margin-left: auto; font-size: .8rem; }
.sidebar .dry { font-size: .7rem; color: var(--amber); padding: 0 18px 10px; }
.topbar { display: none; }
.main { flex: 1; min-width: 0; padding: 22px 28px 60px; }
.page-head { display: flex; align-items: center; gap: 14px; margin-bottom: 18px; flex-wrap: wrap; }
.page-head h1 { margin: 0; }
.page-head .sub { color: var(--ink-3); font-size: .9rem; }
.page-head .actions { margin-left: auto; display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }

@media (max-width: 900px) {
  .shell { flex-direction: column; }
  .sidebar { display: none; }
  .topbar { display: flex; align-items: center; gap: 6px; background: var(--ink); padding: 8px 12px; overflow-x: auto; position: sticky; top: 0; z-index: 20; }
  .topbar img { height: 28px; margin-right: 8px; }
  .topbar a { color: #d9d8d9; padding: 6px 10px; border-radius: 6px; white-space: nowrap; font-size: .85rem; font-weight: 500; }
  .topbar a.active { background: rgba(135,210,218,.16); color: var(--teal); }
  .topbar form { margin-left: auto; }
  .topbar button { background: none; border: 0; color: var(--teal); font-family: inherit; font-size: .8rem; }
  .main { padding: 16px 16px 48px; }
  html { font-size: 14px; }
}

/* avatars & pills */
.avatar { width: 28px; height: 28px; border-radius: 50%; background: var(--teal-tint); color: var(--teal-dark); font-size: .7rem; font-weight: 700; display: inline-flex; align-items: center; justify-content: center; flex: 0 0 28px; }
.pill { display: inline-flex; align-items: center; gap: 4px; font-size: .72rem; font-weight: 500; padding: 2px 8px; border-radius: 999px; background: var(--bg); color: var(--ink-2); border: 1px solid var(--line); white-space: nowrap; line-height: 1.4; }
.pill-teal { background: var(--teal-tint); color: var(--teal-dark); border-color: transparent; }
.pill-crimson { background: var(--crimson-tint); color: var(--crimson); border-color: transparent; }
.pill-amber { background: var(--amber-tint); color: #9a6a12; border-color: transparent; }
.pill-green { background: var(--green-tint); color: var(--green); border-color: transparent; }
.pill-dark { background: var(--ink); color: #fff; border-color: transparent; }
.dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; }
.rot-1 .rot-dot { background: var(--amber); } .rot-2 .rot-dot { background: #e2742a; } .rot-3 .rot-dot { background: var(--crimson); }

/* cards & tables */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); padding: 16px 18px; }
.card + .card { margin-top: 14px; }
.card-head { display: flex; align-items: baseline; gap: 10px; margin-bottom: 10px; }
.card-head h2, .card-head h3 { margin: 0; }
.card-head .right { margin-left: auto; font-size: .8rem; color: var(--ink-3); }
.grid { display: grid; gap: 14px; }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
@media (max-width: 1100px) { .grid-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); } .grid-3 { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 700px) { .grid-2, .grid-3, .grid-4 { grid-template-columns: 1fr; } }
table { width: 100%; border-collapse: collapse; font-size: .88rem; }
th { text-align: left; font-weight: 500; color: var(--ink-3); font-size: .75rem; text-transform: uppercase; letter-spacing: .04em; padding: 6px 8px; border-bottom: 1px solid var(--line); }
td { padding: 8px; border-bottom: 1px solid var(--line); vertical-align: top; }
tr:last-child td { border-bottom: 0; }
.table-wrap { overflow-x: auto; }
.num { text-align: right; font-variant-numeric: tabular-nums; }
.empty { color: var(--ink-3); font-size: .9rem; padding: 10px 0; }

/* stat tiles */
.stat { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px 16px; }
.stat .v { font-size: 1.7rem; font-weight: 700; line-height: 1.1; }
.stat .l { font-size: .78rem; color: var(--ink-3); margin-top: 2px; }
.stat.alert .v { color: var(--crimson); }
.stat.good .v { color: var(--green); }

/* bars */
.bars { display: flex; flex-direction: column; gap: 6px; }
.bar-row { display: grid; grid-template-columns: 150px 1fr 40px; align-items: center; gap: 10px; font-size: .85rem; }
.bar { height: 10px; background: var(--teal-tint); border-radius: 6px; overflow: hidden; }
.bar > i { display: block; height: 100%; background: var(--teal); border-radius: 6px; }
.bar.dark > i { background: var(--ink); }
.bar-row .num { color: var(--ink-2); }

/* buttons & forms */
.btn { display: inline-flex; align-items: center; gap: 6px; font-family: inherit; font-size: .85rem; font-weight: 500; padding: 7px 13px; border-radius: 8px; border: 1px solid var(--line-2); background: #fff; color: var(--ink); cursor: pointer; line-height: 1.3; white-space: nowrap; }
.btn:hover { background: var(--bg); text-decoration: none; }
.btn-primary { background: var(--ink); color: #fff; border-color: var(--ink); }
.btn-primary:hover { background: #1f1e1f; }
.btn-teal { background: var(--teal); color: var(--ink); border-color: var(--teal); }
.btn-teal:hover { background: #6fc6cf; }
.btn-danger { color: var(--crimson); border-color: var(--crimson-tint); background: var(--crimson-tint); }
.btn-danger:hover { background: #fbd3df; }
.btn-sm { padding: 4px 9px; font-size: .78rem; border-radius: 6px; }
.btn-link { border: 0; background: none; color: var(--teal-dark); padding: 0; }
.btn-group { display: inline-flex; gap: 6px; flex-wrap: wrap; }
input, select, textarea { font-family: inherit; font-size: .9rem; color: var(--ink); padding: 7px 10px; border: 1px solid var(--line-2); border-radius: 8px; background: #fff; max-width: 100%; }
input:focus, select:focus, textarea:focus { border-color: var(--teal); outline: 2px solid rgba(135,210,218,.35); }
textarea { width: 100%; min-height: 90px; resize: vertical; }
label { font-size: .78rem; color: var(--ink-2); font-weight: 500; display: block; margin-bottom: 3px; }
.field { margin-bottom: 10px; }
.form-row { display: flex; gap: 10px; flex-wrap: wrap; align-items: flex-end; }
.form-row .field { margin: 0; flex: 1 1 140px; }
.inline-form { display: inline-flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.filters { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; margin-bottom: 14px; }
.filters select, .filters input { padding: 5px 8px; font-size: .85rem; }
.flash { background: var(--teal-tint); color: var(--teal-dark); padding: 10px 14px; border-radius: 8px; margin-bottom: 14px; font-size: .9rem; }
.banner { background: var(--crimson); color: #fff; padding: 10px 16px; border-radius: 8px; margin-bottom: 16px; font-weight: 500; display: flex; align-items: center; gap: 10px; }
.banner a { color: #fff; text-decoration: underline; }
.error { color: var(--crimson); font-size: .85rem; }

/* kanban */
.kanban { display: grid; gap: 12px; grid-auto-flow: column; grid-auto-columns: minmax(230px, 1fr); overflow-x: auto; padding-bottom: 8px; align-items: start; }
.col { background: #efefef; border-radius: var(--radius); padding: 10px; min-height: 120px; }
.col-head { display: flex; align-items: center; gap: 8px; font-weight: 700; font-size: .85rem; margin-bottom: 8px; padding: 0 2px; }
.col-head .n { margin-left: auto; color: var(--ink-3); font-weight: 500; }
.lead-card { background: #fff; border: 1px solid var(--line); border-radius: 8px; padding: 10px 11px; margin-bottom: 8px; box-shadow: 0 1px 2px rgba(0,0,0,.04); position: relative; }
.lead-card.rot-2 { border-left: 3px solid #e2742a; } .lead-card.rot-3 { border-left: 3px solid var(--crimson); } .lead-card.rot-1 { border-left: 3px solid var(--amber); }
.lead-card .name { font-weight: 500; font-size: .9rem; display: block; color: var(--ink); }
.lead-card .company { font-size: .78rem; color: var(--ink-3); }
.lead-card .meta { display: flex; gap: 5px; flex-wrap: wrap; margin-top: 6px; align-items: center; }
.lead-card .foot { display: flex; align-items: center; gap: 6px; margin-top: 8px; }
.lead-card .foot select { padding: 2px 6px; font-size: .75rem; border-radius: 6px; margin-left: auto; max-width: 130px; }
.lead-card .value { font-size: .8rem; font-weight: 500; }
.section-title { display: flex; align-items: center; gap: 10px; margin: 18px 0 10px; }
.section-title h2 { margin: 0; }
.section-title .pill { font-size: .7rem; }

/* lead page */
.lead-head { display: grid; grid-template-columns: 1fr auto; gap: 16px; align-items: start; }
@media (max-width: 800px) { .lead-head { grid-template-columns: 1fr; } }
.lead-head h1 { font-size: 1.4rem; margin-bottom: 2px; }
.fields { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 8px 16px; margin-top: 12px; }
.fld { font-size: .85rem; }
.fld .k { font-size: .7rem; color: var(--ink-3); text-transform: uppercase; letter-spacing: .04em; }
.fld .v { display: flex; align-items: center; gap: 6px; min-height: 24px; }
.fld .v a.edit { opacity: 0; font-size: .7rem; }
.fld:hover .v a.edit, .fld:focus-within .v a.edit { opacity: 1; }
.fld form { display: flex; gap: 4px; }
.fld form input, .fld form select { padding: 3px 6px; font-size: .82rem; }
.two-col { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr); gap: 14px; margin-top: 14px; align-items: start; }
@media (max-width: 1000px) { .two-col { grid-template-columns: 1fr; } }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { display: grid; grid-template-columns: 92px 22px 1fr; gap: 8px; padding: 7px 0; border-bottom: 1px solid var(--line); font-size: .86rem; }
.timeline li:last-child { border: 0; }
.timeline .when { color: var(--ink-3); font-size: .75rem; padding-top: 2px; }
.timeline .ico { width: 20px; height: 20px; border-radius: 50%; background: var(--bg); display: inline-flex; align-items: center; justify-content: center; font-size: .65rem; font-weight: 700; color: var(--ink-2); }
.timeline .t-email_in .ico, .timeline .t-chat .ico, .timeline .t-booking .ico { background: var(--teal-tint); color: var(--teal-dark); }
.timeline .t-agent .ico { background: #efe7fb; color: #6b3fb5; }
.timeline .t-stage .ico { background: var(--ink); color: #fff; }
.timeline .t-cancel .ico, .timeline .t-call.noshow .ico { background: var(--crimson-tint); color: var(--crimson); }
.timeline .who { color: var(--ink-3); font-size: .75rem; margin-left: 6px; }
.task { display: flex; align-items: flex-start; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--line); font-size: .88rem; }
.task:last-child { border: 0; }
.task .t { flex: 1; min-width: 0; }
.task .t .d { font-size: .75rem; color: var(--ink-3); }
.task .t .d.over { color: var(--crimson); font-weight: 500; }
.task .btn-group { flex: 0 0 auto; }
.draft { border: 1px solid var(--line); border-radius: 8px; padding: 12px; margin-bottom: 10px; background: #fff; }
.draft .d-head { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; font-size: .85rem; flex-wrap: wrap; }
.draft .d-head .subject { font-weight: 500; }
.draft textarea { min-height: 150px; font-size: .85rem; }
.draft input { width: 100%; font-size: .85rem; }
.draft .d-foot { display: flex; gap: 6px; margin-top: 8px; flex-wrap: wrap; align-items: center; }
.draft .d-foot .spacer { flex: 1; }
.brief { background: var(--teal-tint); border-radius: 8px; padding: 10px 12px; font-size: .85rem; }
.brief p { margin: 0 0 4px; }
details summary { cursor: pointer; color: var(--teal-dark); font-size: .85rem; }

/* worklist */
.wl-section { margin-bottom: 18px; }
.wl-item { display: grid; grid-template-columns: 1fr auto; gap: 10px; align-items: center; padding: 10px 0; border-bottom: 1px solid var(--line); font-size: .9rem; }
.wl-item:last-child { border: 0; }
.wl-item .main-line { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.wl-item .sub { color: var(--ink-3); font-size: .78rem; margin-top: 2px; }
.wl-item.sla { background: var(--crimson-tint); margin: 0 -18px; padding: 10px 18px; }
.team-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 12px; }
.team-card { background: #fff; border: 1px solid var(--line); border-radius: var(--radius); padding: 12px 14px; }
.team-card .row { display: flex; justify-content: space-between; font-size: .85rem; padding: 3px 0; }
.team-card .row b { font-variant-numeric: tabular-nums; }
.toggle { display: inline-flex; border: 1px solid var(--line-2); border-radius: 8px; overflow: hidden; }
.toggle a { padding: 5px 12px; font-size: .82rem; color: var(--ink-2); }
.toggle a.on { background: var(--ink); color: #fff; }
.toggle a:hover { text-decoration: none; }

/* dashboard */
.commentary { background: var(--ink); color: #fff; border-radius: var(--radius); padding: 18px 20px; }
.commentary h2 { color: var(--teal); font-size: 1.05rem; }
.commentary p { color: #e6e5e6; font-size: .9rem; white-space: pre-line; }
.commentary ol { margin: 6px 0 0 18px; padding: 0; color: #fff; font-size: .9rem; }
.spark { display: flex; align-items: flex-end; gap: 4px; height: 90px; padding-top: 6px; }
.spark .b { flex: 1; display: flex; flex-direction: column; justify-content: flex-end; align-items: center; gap: 2px; height: 100%; }
.spark .b i { display: block; width: 100%; border-radius: 3px 3px 0 0; }
.spark .b .l { font-size: .6rem; color: var(--ink-3); }
.legend { display: flex; gap: 12px; font-size: .75rem; color: var(--ink-2); margin-top: 6px; }
.legend i { width: 10px; height: 10px; border-radius: 2px; display: inline-block; margin-right: 4px; vertical-align: middle; }
.c-ink { background: var(--ink); } .c-teal { background: var(--teal); } .c-crimson { background: var(--crimson); }
.log { font-family: ui-monospace, Menlo, monospace; font-size: .76rem; }
.log .ok { color: var(--green); } .log .error { color: var(--crimson); } .log .dry_run { color: var(--amber); }

/* login */
.login-wrap { min-height: 100vh; display: grid; place-items: center; background: var(--ink); padding: 20px; }
.login { background: #fff; border-radius: 14px; padding: 32px; width: 100%; max-width: 380px; }
.login img { width: 170px; display: block; margin: 0 auto 18px; }
.login input { width: 100%; }
.login .btn { width: 100%; justify-content: center; margin-top: 6px; }

.htmx-request .htmx-indicator { display: inline; }
.htmx-indicator { display: none; }
.htmx-request.btn { opacity: .6; }